Policies

New Updated US Return Process

*Canada Update Coming Soon

June 10, 2021

Returns are now easier than ever! For details about our new return system for US orders, please see below:

Start a Return or Exchange

  • Your Order # can be found in your order history, packing slip, or purchase confirmation email.
  • You will have the option to print your return label or have a QR code emailed to you. Simply show this QR code at one of the USPS locations to have the label printed for you.
  • Once we receive your return, we’ll send an email to confirm we have received your order and processed your refund. Your refund will be credited back to your credit or debit card within 3-5 business days of receiving your return. Note: a $5 fee will be deducted from your refund to cover shipping costs.
  • Please note: Only qualifying orders will be available on the return portal. If the order is older than the 30 days since delivery, that order is not eligible for a return or exchange.

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This new process has been updated on Seint Official.

*This is not yet available for Canadian orders. We will update you once that is in effect.